If for some reason you need to contact us at WellerSoldering.net you can do so in either of the following two ways:
1) By sending an email to support(@)wellersoldering.net with with any questions you may have or by
2) Accessing our help desk at answerfromshane.com and submitting a ticket with your concern.
Respectfully,
Web Administrator
Gentlemen,
I recently purchased a 40W weller soldering kit at The Homer Depot. I’ve been using the gun quite a bit lately and went back to the store today. (in a snow storm here in CT)
I asked for a replacement tip for my unit since the one I was using was worn and needed to be replaced. Much to my amazement and chagrin, they didnt sell replacement tips, only whole kits and if I needed a new tip….Yep you understand!
To me that’s nuts!
If you sell a product which uses a tip that wears, why would you not sell replacements???
Sincerely,
Mike Calandrino